The Recycler Qualification Office (RQO) was established by the industry-led end-of-life electronics stewardship programs to ensure that environmentally sound electronics reuse and recycling standards are established, met, maintained and continually improved upon.

The RQO operates under Electronic Products Recycling Association (EPRA), a national, non-profit entity, created by Canada’s electronics industry in order to improve the efficiency and effectiveness of Canada’s industry-led and regulated electronics stewardship programs.

The RQO manages all recycler assessments and approvals on behalf of the provincial stewardship programs, to ensure assessments are undertaken in a timely manner, and results are objective, thorough, and sufficiently detailed to provide confidence in the results of the assessment.

The RQO employs a team of trained and qualified assessors in certified environmental management system lead auditing and in the elements of the Recycler Qualification Program.

The RQO administers the following assessment and approval programs:

Recycler Qualification Program (RQP):
An eight-part publication that defines the Stewardship Programs’ minimum requirements and approach to auditing and approving end-of-life electronics (EOLE) Recyclers to ensure that EOLE are handled in an environmentally sound and socially acceptable manner that protects the environment and safeguards worker health and safety.

Recycler Qualification Program

RQP Clarifications #1

RQP Clarifications #2

RQP Application Form

Electronics Reuse & Refurbishing Program (ERRP):
A six-part publication that defines the minimum requirements for organizations performing reuse and/or refurbishing functions and seeking to be recognized by the Stewardship Program.

Electronics Reuse and Refurbishing Program

ERRP Application Form

Collection Site Approval Program (CSAP):
A six-part publication that defines the minimum operational, environmental, health, safety and data security requirements for organizations seeking to operate as an EPRA collection site; as well as the assessment and approval process.

Collection Site Approval Program